Solutions By Need

Traveler Experience

92%
of travelers think it should be easier to book travel
2 in 3
people prefer a self-service option if offered
83%
of employees say business travel is important to their job success

Exceptional and Personalized Travel Experiences

Direct Travel ensures an exceptional and personalized travel experience through high-touch customer service, traveler-centric technologies, robust risk management solutions, and policy-compliant content. We believe a better travel experience promotes overall job satisfaction and doesn't compromise your savings and compliance goals.

Capabilities

Introduction

  • Training Sessions

    Prepare your team with detailed information surrounding processes, booking options, and more.

  • Travel Policy Benchmarking
    Learn from the pros to build the most efficient and economical travel programs.
  • Email Communications

    Stay in touch with all the answers to frequently asked questions and booking tips.

Pre-Trip

  • Experienced Travel Teams

    Efficient, productive, and safe travel is ensured by our experienced team.

  • Online
    Booking Tool
    Utilize our easy-to-use online platform with built-in travel policy guidance.
  • Centralized Profile

    Consolidated profile management for personal details and preferences.

  • Quality Control

    Automatically locate reduced fares and improved seating options.

On-Trip

  • Powerful Mobile Solutions

    Keep your travelers connected with proactive support while on the road.

  • 24/7 Customer Service

    Maintain peace of mind knowing our in-house team is here for support.

  • On-Trip Services

    Access updates to reservations, travel alerts, and supplier notifications.

  • Duty of Care

    Helping fulfill duty of care responsibilities in case of an emergency or unexpected event.

Post-Trip

  • Direct Travel Invoices

    Access e-receipts and locate misplaced travel invoices online, available anytime.

  • Traveler Satisfaction Surveys
    Gathering data to ensure needs are consistently met and exceeded.
  • Consultative Account Management
    Prompt issue resolution and dedicated support from your Account Manager.
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Personalized Service

We offer dedicated support to each traveler, combining personal attention and advanced automation for an effortless travel experience.

Comprehensive Risk Management

Our team prioritizes safety with robust risk management solutions designed to mitigate various high-stakes situations.

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VIP Offerings

We address the unique needs of C-suite and VIP travelers with premium amenities and exclusive travel accommodations.

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Responsive Support for Travel Arrangers

With our 24/7 support, we make managing travel easy, offering everything from flight booking to last-minute global itinerary changes.

Get the Direct2U Mobile App

Our Direct2U mobile technology equips travelers with the tools they need for the moment they need them—all in the palm of their hand. With Direct2U, users can easily manage trip reservations and access flight status updates, destination guides, and cultural information. App integrations provide access to relevant traveler resources, such as travel alerts, visa restrictions, and vaccination requirements. Plus, two-way messaging allows you to communicate directly within the app, providing a reliable and secure channel for staying connected on the go.

Direct2U

Letʼs Get Started

Letʼs Get Started

Direct Travel—your passport to effortless corporate journeys. Connect with us today to start building unmatched travel solutions!

Direct Travel—your passport to effortless corporate journeys. Connect with us today to start building unmatched travel solutions!