Direct Travel clients and their business travelers who book through their preferred booking channels will now receive Service’s industry-leading automated and proprietary flight monitoring technology. If a flight is delayed or cancelled, Service will file a claim on behalf of the client and traveler with the airline, working to secure compensation in the form of cash, vouchers, or miles, all without the traveler having to lift a finger.
“It’s our commitment to our clients to continuously source innovative travel technology solutions that uncover alternative savings opportunities and go beyond traditional methods,” said Darryl Hoover, Chief Technology Officer at Direct Travel. “As we continue to see a shift in the travel industry toward a better traveler experience, a partnership with Service shows that we value our traveler’s time and can now offer the opportunity to be compensated as such.”
“Travelers want to feel taken care of by the airline, especially in the event of a flight disruption. Our goal is to save travelers time and money wherever possible, while helping airlines and hotel chains engender loyalty.” said Michael Schneider, CEO and Founder of Service. “Direct Travel shares our customer-centric philosophy, and getting their customers and travelers the compensation they deserve in the most seamless way possible only improves the traveler experience.”
Service saves the average frequent traveler over $300 each year, while helping airlines and hotel chains retain their most valuable customers. It is the only company that secures flight compensation for travel disruptions on both U.S. domestic flights and EU flights under Europe’s EC 261 law.
For more information on Direct Travel, visit www.dt.com. To learn more about Service, visit www.getservice.com.