Direct Travel clients that use Microsoft Teams now have eased accessibility to details about upcoming trips and specific itinerary-related, risk management and safety information supplied by Crisis24.
This integration is available to clients — including travelers and travel arrangers — in English or French through both the Microsoft Teams mobile app and desktop app.
“The new integration does not replace our Direct2U app, but rather it delivers an added layer of convenience for our clients that are already using Microsoft Teams,” said Darryl Hoover, Chief Technology Officer for Direct Travel. “This advancement confirms our digital transformation strategy’s emphasis on meeting travelers where they are by making our resources and services easily available to them.”
The integration mirrors the Direct2U app’s user-friendly interface by presenting a dashboard-style viewing experience. From the dashboard, users can easily navigate between screens to learn about trip details and risk notifications related to their upcoming and/or past trips.
Direct Travel has shared that clients can expect to see further enhancements to its digital transformation journey in 2024.