How Personalization Impacts Key Travel Program Metrics
Personalization has been a feature of the consumer market for years now, and it’s finally becoming more important within commercial offerings. In the business travel space, personalized options have the power to improve policy compliance, increase traveler satisfaction and engagement metrics, and influence the way travelers book air, ground transportation and lodging. Read More
4 Steps to Address Data Breaches in Business Travel
In a time where many companies are striving to create personalized experiences for customers, the amount of data being generated and collected to fulfill this mission is staggering. While industries are working to create these experiences, hackers are at the other end trying to gain access to that same data. Read More
Building Flexibility, Responsiveness into Clinical Trial Patient Travel and Expense Programs Drives Referrals
PR Newswire —The Colpitts Clinical Team says that 80% of new business comes from trial sponsors and site coordinators who see the value in patient centric, customized clinical trial patient travel and expense programs. Read More
United Announces Dreamliner Routes
Frequent Business Traveler —United Airlines has announced six international routes that will be operated with its new Boeing 787-10 Dreamliners. Read More
Delta’s New Planes Will Be Carrier’s First with Bathroom Windows
Afar Magazine —The airline’s new Airbus A220 aircraft feature wider seats, souped-up Wi-Fi, and yes, lavatories with a sky-high view. Read More
United Airlines Grows at Hubs; New Routes from NYC, D.C. and California
USA Today —United Airlines is adding Hilton Head, South Carolina, to its route map as part of a new round of domestic expansion at the Chicago-based carrier. Read More
Delta Enters Bidding for Alitalia
Business Travel News —Delta has emerged among the latest round of bidders for Alitalia, and low-cost carrier EasyJet also remains interested in the Italian carrier, according to Bloomberg. Read More
Love TSA PreCheck and Global Entry? Check Your Expiration Date
USA Today —The agency estimates that more than 45,000 travelers’ PreCheck memberships will expire between December and February alone…Read More
25 Million People Will Board Flights this Thanksgiving; Here’s How TSA is Preparing for It
Washington Examiner —The Transportation Security Administration is getting ready to screen an estimated 25 million passengers between Nov. 16 and Nov. 26. The agency is adding 80 canines and 1,200 TSA officers to help keep lines moving smoothly. Read More
Passengers to Clear Customs in Japan Using Facial Recognition
ZDNet —Those clearing customs at Japan’s Narita International Airport will soon be able to use their face to prove their identity thanks to the rollout of facial recognition technology…Read More
Passengers to Face AI Lie Detector Tests at EU Airports
CNN —Passengers at some European airports will soon be questioned by artificial intelligence-powered lie detectors at border checkpoints, as a European Union trial of the technology is set to begin…Read More
Government Travel Warnings & Alerts
U.S. Department of State — Information on current government issued travel warnings and alerts. Read More
Uber and Lyft Launch Rewards Programs
Travel Market Report —Perks for frequent riders include discounts on future rides, upgrades to premium vehicles, priority pickup at airports, and better customer support. Read More
Enterprise Earns Top Spot on J.D. Power Ratings for Fifth Consecutive Year
Business Travel News —Customer satisfaction with North American car rental companies reached record levels this year, according to the J.D. Power 2018 North America Rental Car Satisfaction Study. Read More
Graduate Hotels Brand Debuts in Seattle
Meetings & Conventions —The 154-room property in the University District draws groups with 5,000 square feet of meeting space…Read More
Hard Rock Previews First Reverb Property For Music Fans
Insider Travel Report —Hard Rock International announced this week that the company is continuing to move forward with a collection of music-centric hotels called Reverb by Hard Rock. Read More
Hotels Roll Out Guest-Room Tablets and In-House Social Networks
Meetings & Conventions —How two properties are playing the technology card to cater to customers…Read More
8 Things You Should Never Do When Traveling Over the Holidays
Smarter Travel —The stress of traveling over the holidays can turn anyone into a Grinch. To reduce your holiday hassles, avoid these eight common mistakes. Read More
What Are the Best & Worst Airports in the U.S.?
Insider Travel Report —The Wall Street Journal just released its inaugural ranking of the top 20 U.S. airports based on 15 key measures of performance, value and convenience. Read More
11 Ways to Make Travel Easier on Your Body
Smarter Travel —Travel can be invigorating and restorative, but also grueling and debilitating—sometimes all at the same time. Here’s how to make traveling easier on your body. Read More
Five Tips for Traveling During the Thanksgiving Holiday
Travel Market Report —With more than 25 million people expected to travel during the Thanksgiving Holiday, it’s important to take steps ahead of time to reduce stress and time at the airports. Read More
Tips to Keep Women Secure on the Road
Smart Meetings —Better safe than…Read More
American Airlines Offering Early Boarding for Nut Allergy Passengers
Bloomberg —American Airlines Group Inc. will allow people who suffer from peanut and tree-nut allergies to board flights early so they can wipe down areas where they will sit to avoid potential exposure to allergens. Read More
Free High-Speed Wi-Fi Debuts in New York Airports
Travel Pulse —New York Airports will now offer free Wi-Fi for up to four hours. Read More
Trade Show Events Foster Customer Loyalty
Creative Group —Chill Vibes Heat Up Networking and Business Relationships: How to enhance brand awareness and connection to your audience with events. Read More
Big Things Are Happening in Las Vegas
Successful Meetings —Exciting new meeting and event spaces are coming to the Strip…Read More